Our Values
We are a private Company owned by active management and guided by our Vision and Core Values.
Ethics.
We base all our activities on integrity, honesty, and fairness.
Safety & Health.
We keep people safe from harm, and we provide a healthy work environment in which to thrive.
Quality.
We strive for excellence in every aspect of our business. We base our reputation on the value we offer to every customer.
People.
The people are the main value of our organization. We strive to be the employer of choice in our industry, and make their working environment the most enjoyable possible.
Culture.
We actively build an inclusive, and collaborative work environment where all views are welcomed, and teamwork is actively sought after. We value any person view as important and base our policy to include them.
Relationships.
We build long-term relationships with our customers, suppliers, and colleagues: they are built on mutual trust and collaboration.
Environment.
Every activity we pursue is done keeping in mind the impact on the environment, and what we can do to turn it into a positive contribution.
What we expect from our people? Below are behaviour and principles that all personnel must adhere to
All employees must proceed in their business activities with knowledge and respect for any concerning law. In many cases, the law is pretty clear and obvious, and so there is no difficulty in following it. However, we recognize that some legal area may be not well known or clear: in this case, it is important to raise this issue with the management, which may contact the Legal department and ask for clarification. In no case you may conduct an activity potentially conducive to a law infringement base on ignorance of the law: apply the core value of honesty, fairness and integrity, and ask for help: FroggaBio is here to help.
At the base of successful organization is the honesty of the people that are part of it. You want to be reliable in your tasks, and commit to them. Show integrity and professionalism, and always communicate in good faith. Importantly, always acknowledge your mistake: trust is built upon this.
Fairness extends to the relationships between people in a workplace. In fair workplaces, everybody treat anyone with the same standard of respect, regardless of demographic status or relationship to other members of the organization.
When interacting with your colleagues, consider how you would want to be treated if you were in the other person's position.
Working within our organization, you will daily come across several information that are of great interest to potential outsiders and competitors. Nevertheless, you are bound to protect each of this information from disclosure, as per our internal policies. In no case, except when explicitly authorized by the management, you are going to share information or act in a way to go counter to the interest of FroggaBio.
At the heart of an enjoyable workplace, is the notion that every human being has the same right as anybody else, while also being unique. No person should feel demoralized, harassed, mistreated or treated unprofessionally.
A respectful workplace is a place where anyone is free to report about mistreatment or concerns without fear or retribution. Our Safety and Harassment policy has the specific procedure to be applied in case of violation of policy against unlawful discrimination, harassment, sexual harassment and violence.
Together with honesty and fairness, it is important that you do not use false information in order to achieve a goal. Inducing someone to enter into a contract with false claims is called misrepresentation. Misrepresenting your role, your product, your company by using non true methods or words is not acceptable and goes against FroggaBio Core of Conduct.
For example: telling someone an item is “just like new” when it's really several years old and worn from use.
Should you come across a conduct potentially unethical, unlawful, unsafe or simply at odds with FroggaBio standards, we understand that it is an unpleasant event. However, it is absolutely needed that you report it to the Ethical Commission and to your manager, so that immediate action can be taken. You do not need to fear any retribution or threat: request a meeting with the appropriate manager, and your anonymity will be guaranteed.
For Example: a colleague in Payroll mistakenly emails you a file containing employee personal information. You are not authorized to see, so you must erase the email immediately and communicate to the Payroll colleague the error.
FroggaBio, like most organization, optimizes the operations by periodically checking reports from any aspect of the business. Management, in order to be able to make the right choices, needs to analyze the reported data that reflect the reality. Sending a report with falsified data not only break the Core of Conduct, but also damage the organization by triggering wrong choices and consequentially jeopardize the well being of all employees.
Most of information found on the internet is copyrighted. This means that if you want to use it for business purposes, you need to contact the author and ask for permission. While there is Free of Copyright material on the web, you must always act as if every single image, video, text and software on internet is copyrighted.
“Exchanging business courtesies”: with customers, partners, government officials, and/or health care professionals (HCPs), employees must ensure they offer, give, and receive gifts, provide meals or entertainment, and pay for travel only if it is of reasonable value, complies with the recipients' own laws and corporate regulations, is not given with any corrupt intent to improperly influence the recipient's actions or decisions, and is infrequent. They must be recorded in FroggaBio books as per law.
In a business relation with suppliers, customers and colleague, from time to time it may happen to receive or offer some food, drink, entertainment ticket, gift and so on. If these are of small value, infrequent and are given/received without intent to bribe or corrupt the receiver, it is fine to proceed upon previous authorization from the manager.
any political contribution or participate in the support of a political party, the political candidacy of any individual, or a political cause.
Politics is considered a private and potentially divisive issue, and it is discouraged to discuss it at any level on FroggaBio time and premises. Outside of FroggaBio time and resources, any employee is free to adhere to any political party and engage in political activity. However, if a specific political activity goes against FroggaBio’ s interest, you must abstain from it to avoid a conflict of interest (even if just perceived), and must notify your manager. In any case, any political activity must be pursued without giving the appearance of acting on FroggaBio’ s behalf.
Casual conversation with competitors may be viewed as an attempt to signal specific business strategies, so you must be careful to avoid conversation that may lead to allegations of anti-competitive activity. Any proposed discussion with competitors must be vetted by legal counsel beforehand.
Do not propose an agreement with a competitors regarding any aspect of the competition, including (but not limited to) price, terms of sale, product allocation, customer allocation, territory allocation, production capacity, market condition, cost and profit.
Be aware that Antitrust violations expose the company and any participating employee to civil lawsuits or criminal prosecution, including fines and imprisonment.
In Canada anti-corruption and bribery are enforced mainly under two federal statutes:
Corruption of Foreign Public Officials Act (“CFPOA”), which regulate foreign bribery, makes it an offence to:
The Criminal Code governs domestic bribery and corruption, and prohibits various forms of corruption including bribery of various officials, frauds on the government, breach of trust by a public officer and secret commissions, corrupt accounting and record-keeping practices.
FroggaBio employees must disclose any outside activities, financial interest, or relationship that may pose a real, potential or perceived conflict of interest. Disclosures may be to a supervisor, manager, or Ethical Board Member and will vary according to the role of the employee making
the disclosure. You need to obtain management approval before accepting any position as an officer or director of an outside business.
Any claim regarding our products and services must be appropriately substantiated and approved.
In addition, we only gather information about our competitors using legal means, without using misrepresentation and other unfair methods.
FroggaBio understands that sometime personal communication may happen on business email, but you must be aware that you need to erase it and send it to your private email, to avoid potential disclosure.
FroggaBio has a stringent Workplace Safety Policy, which is part of separate training of every employee, and it is periodically reviewed and updated.
Administration of Ethical Compliance
The Ethical Board is responsible for the compliance of the Code of Conduct. Every manager is responsible to oversee the compliance in his/her department, and to bring any infringement to the attention of the Ethical Board.
Ethical Board
The Board is composed of 3 officers and upper managers, chosen on voluntary offer, which periodically meet to discuss:
Furthermore, the Board meets anytime a compliance infringement needs to be discussed and has the final say in any compliance resolution.